Setup & support

Set up

1. Connect your console to a compatible USB video capture card, then connect the card to your Mac. Close other apps using the card.
2. Select the card’s video input in Wrale Relay. Select its audio input if you want sound, or choose Audio Off.
3. Set console audio to stereo PCM. Xbox calls this “Stereo uncompressed”.
4. Choose Start. Auto prefers 4K60 when supported; check the actual capture mode shown in the app.

Requires macOS 15 or later and a separate capture card. See capture-card testing and limits before choosing a card.

Permissions

Camera permission receives the selected card’s video. Microphone permission receives the audio input you select. The Mac microphone is not selected automatically. Audio Off lets you use video without microphone access.

If you denied access, enable Wrale Relay in System Settings → Privacy & Security → Camera or Microphone. Relaunch if macOS asks.

No picture or sound?

Check the console’s output mode, the USB port and cable, and your card’s capture limits. A card’s passthrough specification can be higher than its capture limit. Protected content may not provide a viewable signal.

Test Signal checks rendering without capture hardware. After reconnecting a card, choose Stop, Refresh, select the card again, then Start. Stop and Start also restarts audio after an output-device change fails. Use View → Show Controls to reveal the playback controls.

For sound, check the selected audio input, your Mac’s output device and stereo PCM on the console. Choose Audio Off when you only need video.

Get help or request a card

Email contact@wrale.com. Include the exact card model and revision, Mac and macOS version, console and output mode, USB connection, actual capture mode and steps to reproduce the problem.

Text feedback is enough. Optional timing reports contain device and display details, macOS version and statistics, with no video or audio samples. Review them before sharing. Software timing does not measure controller-to-display latency.